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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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China’s Stance on NATO’s Accusations

In a recent statement, China has firmly opposed NATO’s characterization of the nation as a “decisive enabler” of Russia’s ongoing conflict in Ukraine. The Chinese Foreign Ministry spokesperson denounced NATO’s claims as unfounded and cautioned the alliance against instigating turmoil in Asia, similar to the chaos in Europe. China maintains that its trade relations with Russia are legitimate, conforming to World Trade Organization rules, and insists that its stance on the Ukraine issue is impartial and objective.

  • Rejection of NATO’s Claims: China rejects the notion of being an enabler of the war in Ukraine, emphasizing the legitimacy of its trade with Russia.
  • Warning Against Chaos: The spokesperson warned NATO not to transfer the chaos it created in Europe to the Asian region.
  • Call for Non-Interference: China urges NATO to refrain from meddling in its internal affairs and to stop smearing its image.
  • Defense of Trade Practices: The country defends its trade practices with Russia as reasonable and based on international rules.

China’s response comes as a rebuttal to NATO’s recent communique, which urged China to cease all material and political support to Russia’s war efforts. The exchange highlights the growing tensions between China and NATO amidst the backdrop of the Ukraine conflict.



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