Skip to main content

Featured

Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...

article

Mark Carney's Alberta Roots: A Strategic Launch for Liberal Leadership

 

 Mark Carney, the former Governor of the Bank of Canada, is set to unveil his Liberal leadership campaign this afternoon in Edmonton, ending nearly a decade of speculation about his political ambitions. 

Carney's decision to launch his campaign from Alberta is a strategic move to highlight his roots in the province. An Edmonton Oilers fan, Carney grew up in the city's west end and worked as a newspaper boy. This launch gives him a chance to connect with voters in a province that has traditionally leaned conservative.

The leadership race is expected to be intense, with former finance minister Chrystia Freeland and government House leader Karina Gould also expected to enter the race in the coming days. The cut-off date to declare a bid for the leadership is January 23, and candidates have to pay a $350,000 entrance fee. 

Carney will seek to position himself as an outsider and put some distance between himself and the deeply unpopular government of outgoing Prime Minister Justin Trudeau. Pierre Poilievre's Conservatives will attempt to tie Carney to the Trudeau government's sinking brand and attack him over his past support of carbon pricing and his recent work advising the Liberal party on economics.

Launching his campaign in Edmonton gives Carney a chance to put his Alberta roots on full display as Canadians get to know him. Alberta could shape up to be an intense battleground between Carney and Freeland, who also grew up in the province.



Comments