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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Kremlin Criticizes U.S.-Proposed Ceasefire as Favoring Ukraine

A senior Kremlin official has expressed skepticism over a U.S.-proposed 30-day ceasefire in the ongoing conflict between Russia and Ukraine. Yuri Ushakov, a top foreign policy aide to Russian President Vladimir Putin, stated that the ceasefire would merely provide a temporary respite for Ukraine's military forces. Speaking to state television, Ushakov emphasized that Russia seeks a long-term peaceful settlement that addresses its strategic concerns and interests.

The proposal, endorsed by Ukraine, has been presented as a step toward de-escalating the three-year conflict. However, Ushakov criticized the initiative, suggesting it could be a tactical move to bolster Ukraine's military preparedness. The Kremlin has indicated that it requires more detailed information from the U.S. before taking a definitive stance on the matter.

The ceasefire proposal comes amid intensified diplomatic efforts by the U.S., with President Donald Trump urging both sides to consider the plan as a pathway to broader peace negotiations. While Ukraine has signaled its willingness to support the truce, Russia's response remains uncertain, with officials reiterating their focus on achieving a comprehensive and lasting resolution to the conflict.

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