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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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European Delights on an Economical Budget: Unforgettable Highlights for Thrifty Travelers

 A vacation in Europe offers a plethora of enchanting highlights that can be enjoyed even on an economical budget. Start by exploring the historic charm of Prague, Czech Republic, with its stunning architecture and vibrant atmosphere. Then, head to Budapest, Hungary, where you can soak in the thermal baths and admire the grandeur of the Danube River. Next, make your way to Krakow, Poland, to revel in its rich history and visit the awe-inspiring Wieliczka Salt Mine. For a coastal retreat, consider the sunny beaches of Portugal's Algarve region, where affordable accommodations and fresh seafood abound. Finally, wrap up your journey by traversing the charming streets of Sofia, Bulgaria, known for its friendly locals and budget-friendly cuisine. With careful planning and a sense of adventure, you can experience the best of Europe without breaking the bank.






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