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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Frugal Travel: Making the Most of Your Vacation on a Budget


frugal vacation


Having a fantastic vacation on a frugal budget is entirely achievable with careful planning and resourcefulness. First, opt for off-season travel to secure lower-priced accommodations and discounted attractions. Consider staying in budget-friendly lodging options like hostels, guesthouses, or vacation rentals with kitchen facilities to save on dining expenses.


Research and take advantage of free or low-cost activities such as hiking, exploring local parks, and attending community events. Utilize public transportation instead of expensive taxis or rental cars whenever possible. Plan and prepare meals from local markets and grocery stores, embracing the chance to savor regional cuisine affordably. Finally, prioritize experiences over materialistic indulgences, immersing yourself in the culture and heritage of the destination, ensuring a memorable and enriching vacation without breaking the bank.












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