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Mass Displacement in Lebanon After Intensified Israeli Evacuation Warnings

                                                     Displaced people walk outside a school-turned-shelter, in Beirut Tens of thousands of Lebanese civilians have been forced into shelters after what officials described as “unprecedented” evacuation warnings issued by the Israeli military. Local authorities estimate that around 100,000 people have fled their homes in southern Lebanon within a short period, seeking safety in schools, public buildings, and makeshift community centers. The warnings follow a sharp escalation in cross‑border hostilities, with Israeli forces expanding the areas they instructed residents to evacuate. Lebanese municipalities and humanitarian groups say the pace and scale of displacement have overwhelmed available shelter capacity, leaving many families without adequate access to food, medical care, or basi...

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CRA Extends 850 Call Centre Contracts to Ease Service Strain

                Canada Revenue Agency (CRA) national headquarters in Ottawa on Friday, June 28, 2024.

The Canada Revenue Agency (CRA) has granted contract extensions to approximately 850 call centre employees whose terms were set to expire in September. The move comes amid mounting concerns from the Union of Taxation Employees (UTE) over staffing shortages that have led to long wait times, dropped calls, and a surge in taxpayer complaints.

Union president Marc Brière described the decision as a “first victory” in their campaign to halt job cuts and restore service levels. Over the past year, the CRA has shed nearly 3,300 call centre positions, a reduction the agency attributes to budget constraints, the end of temporary pandemic programs, and government-wide savings initiatives.

While the extensions will keep the affected workers on staff until March 2025, both the union and the taxpayers’ ombudsperson warn that further cuts could deepen service delays. The federal government is currently reviewing departmental budgets with potential reductions of up to 15% over three years.


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