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Lebanon Seeks to Distance State from Hezbollah After Cyprus Drone Incident

                                                         File photo: Youssef Ragg Lebanon has urged Cypriot authorities and the public not to conflate the Lebanese state with Hezbollah following a drone strike that originated from Lebanese territory and hit Cyprus six days earlier. Lebanese Foreign Minister Youssef Raggi emphasized that the attack was carried out independently by Hezbollah and does not reflect the policies, values, or intentions of the Lebanese government.  Raggi stressed that Lebanon rejects any attempt to use its territory for external agendas and reiterated that Hezbollah’s actions fall outside the state’s legal authority. He called on Cyprus to distinguish between the official Lebanese government and groups operating autonomously, noting that Lebanon has consistently affirmed its sovereignty ...
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Long Waits, Short Staff: CRA Call-Centre Delays Under Scrutiny


The Canada Revenue Agency (CRA) is facing mounting criticism over persistent call-centre delays, with taxpayers reporting wait times stretching well beyond service benchmarks. Many callers say they’ve endured hours on hold, only to be disconnected or transferred without resolution.

The delays are fuelling concerns about chronic understaffing, as insiders point to unfilled positions and seasonal surges in demand. Union representatives warn that without targeted hiring and better retention strategies, service levels could continue to decline — particularly during peak tax season.

For individuals and businesses seeking urgent tax guidance, the lag has tangible consequences, from delayed filings to missed appeal deadlines. The CRA has acknowledged the service gaps and says it is exploring technology upgrades and recruitment initiatives, though no firm timelines have been provided.

Public patience, however, appears to be running thin — and with the upcoming filing cycle on the horizon, the pressure to deliver faster, more reliable assistance has never been greater.

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