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Ottawa Orders End of Door-to-Door Mail Delivery in Canada
The federal government has announced that Canada Post will phase out door-to-door mail delivery nationwide, shifting the remaining four million households still receiving it to community mailboxes.
Public Works and Procurement Minister Joël Lightbound said the move is necessary to stabilize the Crown corporation, which has been losing billions of dollars in recent years. Canada Post reported a $407 million loss in the second quarter of 2025 alone, with overall mail volumes continuing to plummet.
Currently, about 77% of Canadians already collect their mail from community or apartment mailboxes. The transition, expected to take place over the next decade, is projected to save nearly $400 million annually. Delivery standards for non-urgent mail will also be relaxed from two-to-four days to three-to-seven days, allowing more cost-efficient ground transport.
The government is also lifting a decades-old moratorium on rural post office closures, though accommodations will remain in place for Canadians with mobility issues who require home delivery.
Lightbound emphasized that the changes are essential to prevent repeated government bailouts. “Canada Post is effectively insolvent,” he said, adding that transformation is required to ensure its survival.
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