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Ottawa’s AI Push to Reshape Public Service, Job Cuts Expected
Ottawa’s chief data officer, Stephen Burt, has confirmed that the federal government’s adoption of artificial intelligence will likely lead to some job losses in the public service. While the exact scale and departments affected remain unclear, Burt emphasized that the impact will vary by role and that efforts will be made to retrain and redeploy affected employees.
The move aligns with Prime Minister Mark Carney’s campaign pledge to boost efficiency through AI, alongside Finance Minister François-Philippe Champagne’s directive to cut program spending by 15% over the next three years. In August, the government partnered with Canadian AI firm Cohere to identify areas where AI could enhance operations.
AI is already in use across various departments for tasks such as satellite image analysis, weather forecasting, tax case predictions, and visa application sorting. However, union leaders, including Public Service Alliance of Canada president Sharon DeSousa, warn that replacing human roles with AI could reduce service quality, stressing that “Canadians need real help from real people — not chatbots or automated dead ends”.
The government also plans to launch a public registry to track AI projects, aiming to maintain transparency and public trust as the technology becomes more embedded in federal operations.
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