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Tech Momentum and Fed Anticipation Propel Wall Street to New Heights

  U.S. stock futures climbed Wednesday morning, continuing a record-setting streak as investors rallied behind Nvidia’s meteoric rise and anticipated a pivotal decision from the Federal Reserve. The Dow Jones Industrial Average , S&P 500 , and Nasdaq 100 futures all posted gains, with the Nasdaq leading at a 0.5% increase, buoyed by tech optimism Nvidia (NVDA) surged in premarket trading, adding to its recent rally after CEO Jensen Huang’s keynote at the GTC event highlighted new AI partnerships and a bullish outlook for the industry. The company is now nearing a historic $5 trillion market valuation, driven by expectations of $500 billion in AI chip sales Investor sentiment was further lifted by speculation that former President Trump may ease restrictions on Nvidia’s sales to China, potentially boosting demand for its Blackwell AI processor Meanwhile, all eyes are on the Federal Reserve , which is widely expected to announce a 25 basis point interest rate cut at 2 p.m....
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CRA Turns to AI and Enhanced Training to Fix Call Centre Failures



In response to mounting criticism over poor service quality, the Canada Revenue Agency (CRA) is embracing artificial intelligence and standardized training to improve the accuracy of answers provided by its call centre staff.

A recent audit revealed that CRA agents correctly answered only 17% of individual tax questions during a key period in 2025. The findings sparked concern among both taxpayers and lawmakers, prompting the agency to take swift action.

Melanie Serjak, Assistant Commissioner at the CRA, told a parliamentary committee that the agency is rolling out a more senior and standardized training program for its call centre agents. In addition, the CRA is expanding its use of automation and AI tools to support staff in delivering more reliable information.

One of the AI tools already in use is “Charlie,” a rule-based chatbot that provides scripted answers to frequently asked questions. While Charlie was found to be accurate only about one-third of the time, the CRA is now piloting a generative AI version that could offer more dynamic and context-aware responses.

The CRA’s renewed focus on technology and training comes as part of a broader 100-day plan mandated by the federal government to address call centre delays and service gaps. The agency is also hiring more staff and extending the hours of its online chat services to meet growing demand.

While experts caution that AI should not replace human judgment, especially when current staff struggle with basic accuracy, the CRA sees these initiatives as essential steps toward restoring public trust and improving taxpayer support.


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