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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Healthy Eating Tips: Jamie Oliver's valuable tips to get your kids to eat healthy.


 Jamie Oliver, a renowned British chef, is known for his advocacy for healthier diets for school children1. Here are some of his best advice for busy parents:


1. Teach them to cook: Involving your children in cooking will give them a sense of how ingredients become meals and an appreciation for the process. It’s not only a valuable life skill but also a habit that can be developed over time.

2. Use your freezer: Keeping frozen vegetables in stock is a healthy and convenient option. Vegetables like squashes, potatoes, and carrots are affordable and can be used to prepare easy meals throughout the year.

3. Involve them in shopping and prep: Taking your kids to the grocery store or farmers’ market, even if you’re just browsing, can help build their familiarity with healthy ingredients. It creates an experience they’ll remember and associate with fun.

4. Offer good options: Instead of giving your kids the choice between unhealthy fast food and homemade meals, ensure that both options are healthy. For example, let them choose between a protein-packed sandwich with leafy greens or a homemade soup.

5. Explore recipes to cook with kids: This will not only develop their culinary skills but also introduce them to new tastes and textures.

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