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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Landslide Traps Miners in Turkish Gold Mine

 

A devastating landslide struck the Copler gold mine in eastern Turkey, leaving several workers trapped underground. The incident occurred at approximately 2:30 p.m. local time near the town of Ilic in the mountainous Erzincan province.

Governor Hamza Aydogdu confirmed the grim situation, stating, “There are people buried underground, though the exact number remains unclear. Our search and rescue efforts have commenced.” The mine, operated by Anagold Mining since 2009, has emphasized the health and safety of its employees and contractors as their top priority during this crisis.

As rescue teams race against time to locate and free the trapped miners, the entire nation holds its breath, hoping for a swift and successful operation. Our thoughts are with the affected families and the brave rescuers working tirelessly to bring the miners back to safety.


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