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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Wall Street Rebounds Amid Earnings Anticipation and Geopolitical Tensions


Coming off their worst week since October, Wall Street is showing signs of recovery as investors brace for a busy week of earnings reports and geopolitical developments. Here’s a snapshot of today’s market activity:

  1. Earnings Optimism: Futures for the S&P 500 and the Dow Jones Industrial Average rose by 0.6% before the bell. Investors eagerly await data from the government’s latest retail sales figures and financial results from companies like Bank of America, United Airlines, and Netflix.

  2. Oil Prices Decline: Despite escalating tensions in the Middle East, oil prices fell. An attack late Saturday marked the first time Iran had ever launched a military assault on Israel. However, the precision and limited impact of Iran’s response suggest a strategic approach aimed at minimizing damage rather than escalating tensions. A barrel of benchmark U.S. oil declined to $84.96, while Brent crude, the international standard, lost ground at $89.77.

  3. Defense Contractors Surge: Nearly every sector showed gains early Monday, with defense contractors leading the way. Lockheed Martin rose by 1.8% before the bell.

  4. Apple’s iPhone Challenge: Apple shares ticked down slightly after a report revealed that the iPhone ranked second in phone deliveries during the first quarter, trailing behind Samsung. Concerns arise due to faltering iPhone sales in China and reports that the Chinese government may restrict its workers from buying iPhones.

  5. Global Markets: In Europe, Germany’s DAX and France’s CAC 40 rose by 1%, while London’s FTSE 100 slipped marginally. In Asian trading, Japan’s benchmark Nikkei 225 dipped by 0.7%.

  6. Currency Trends: The U.S. dollar strengthened against the Japanese yen, reaching another 34-year high as investors sought safety amid uncertainty.

As the week unfolds, investors will closely monitor earnings reports, geopolitical developments, and economic indicators. The delicate balance between global tensions and corporate performance remains at the forefront of market dynamics.


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