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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Wall Street Faces Pre-Fed Jitters

 

U.S. markets are bracing for another volatile day as Wall Street tumbles in premarket trading ahead of the Federal Reserve’s interest rate decision. Here’s a brief overview of what’s happening:

  1. Asian Stocks Follow Suit:

    • Asian stocks fell, with most markets in the region closed for a holiday.
    • Tokyo’s Nikkei 225 index lost 0.4%, reflecting a milder shrink in factory activity in Japan.
    • Australia’s S&P/ASX 200 dipped 1.1%.
    • Other regional markets were closed due to Labor Day.

  2. U.S. Stock Performance:

    • The S&P 500 closed out its worst month since September, tumbling 1.6% on Tuesday.
    • The Dow Jones Industrial Average dropped 1.5%, and the Nasdaq composite lost 2%.
    • Stocks began sinking after a report showed U.S. workers received bigger wage gains than expected in Q1, fueling inflation concerns.
    • Traders have given up hopes of multiple interest rate cuts by the Federal Reserve this year, leading to higher Treasury yields and pressure on stocks.

  3. Fed Decision Anticipation:

    • The Federal Reserve is unlikely to change its main interest rate at this meeting.
    • Traders await Fed Chair Jerome Powell’s remarks about the rest of the year.

  4. Stock-Specific Moves:

    • GE Healthcare Technologies tumbled 14.3% after weaker-than-expected results.
    • F5 dropped 9.2% despite reporting better profits.
    • McDonald’s slipped 0.2% due to weakening sales trends in franchised stores overseas.

In summary, investors are on edge as they await the Fed’s decision. While no rate change is expected, Powell’s outlook will be closely watched. Stay tuned for further updates!



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