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Company Behind Global IT Outage Offers £7.75 Gift Cards as Apology
In a recent global IT outage that disrupted hundreds of millions of computers, caused travel chaos, and impacted healthcare systems, the company responsible has attempted to make amends. Crowdstrike, the firm behind the incident, sent out an email to its team and partners, expressing apologies for the chaos. The email included a gesture of gratitude: £7.75 ($10 USD) UberEats gift cards. However, the irony struck when recipients encountered yet another ‘error’ message while trying to redeem the vouchers. Uber had flagged the vouchers as fraudulent due to their widespread use.
Crowdstrike’s chief executive, George Kurtz, emphasized their commitment to restoring affected systems fully. Industry experts warn that it could take weeks for all computers and systems to recover. Meanwhile, passengers stranded in airports during the outage faced significant disruptions, with airlines unable to process passengers and resorting to manual check-ins.
As the fallout continues, the company faces mounting criticism, leaving many wondering if this latest apology will suffice.
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