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BMO Faces $4‑Million Penalty for Long‑Running Customer Overcharges

The Bank of Montreal has been fined $4 million by Canada’s federal banking regulator after an internal review revealed the bank had overcharged more than 100,000 customers enrolled in discounted banking plans. The issue spanned over a decade and affected clients who were supposed to receive reduced or waived fees through specialized programs. According to the regulator, the bank failed to apply fee waivers correctly and did not clearly disclose when discounted pricing would begin. As a result, customers in programs for newcomers, students in medical and dental fields, Indigenous clients, and mortgage‑related plans were charged fees they should not have paid. BMO has refunded millions to affected customers and made additional donations in cases where refunds were not possible. The bank stated that it self‑reported the issue and has since updated its internal processes to prevent similar errors. The fine highlights the ongoing scrutiny of consumer protection practices within Canada...
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Ontario Investigates Alberta Recruiter for Supplying Low-Wage Foreign Workers to Canadian Tire

 

Ontario's Ministry of Labour is currently investigating an Alberta-based recruiter, Allison Jones, for allegedly supplying low-wage foreign workers to Canadian Tire stores across Canada. The investigation was initiated after several workers reported wage reductions and poor working conditions, potentially violating the rules of the federal Temporary Foreign Worker Program (TFWP).

Jones, who owns a recruiting and immigration consulting agency in St. Albert, Alberta, is known for helping franchisees of Canadian Tire and Tim Hortons fill low-wage positions with labor from abroad. The allegations suggest that some workers were misled about their employment terms and had their wages arbitrarily cut.

The investigation highlights the broader issues surrounding the TFWP and the need for stronger regulatory oversight to protect temporary foreign workers from exploitation. As the probe continues, both Ontario and federal authorities are working to ensure that the rights of foreign workers are upheld.




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