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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Tragedy Strikes Mannheim: Car Rams Into Crowd, Leaving One Dead and Several Injured


In a shocking incident in Mannheim, Germany, a driver rammed a car into a crowd in the city's Paradeplatz area on Monday. The attack claimed the life of one individual and left several others injured. Authorities have described the situation as "life-threatening" and have urged residents to avoid the downtown area.

The suspect has been apprehended, but police have not yet disclosed whether there were additional perpetrators involved. Emergency services swiftly responded to the scene, and the Mannheim University Hospital activated its disaster and emergency plan to handle the influx of casualties. Trauma teams have been mobilized, and intensive care units have increased their capacity to accommodate the injured.

The motive behind the incident remains unclear, and investigations are ongoing. Residents have been advised to stay indoors as law enforcement continues its operations in the area.

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