Skip to main content

Featured

Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
Post a Comment
Read more

article

Labels

Jimmy Carter: A Legacy of Peace and Service

 

Former U.S. President Jimmy Carter, a Nobel Peace Prize laureate and a beacon of humanitarian efforts, passed away peacefully at the age of 100 in Plains, Georgia. Carter, who served as the 39th President of the United States from 1977 to 1981, was known for his unwavering commitment to human rights, peace, and public service.

Carter's post-presidential years were marked by his dedication to improving global health, promoting democracy, and building homes for the homeless through his work with Habitat for Humanity. His efforts earned him respect and admiration worldwide, and he remained an active advocate for peace and human rights until his final days.

President Joe Biden and First Lady Jill Biden expressed their condolences, describing Carter as an extraordinary leader whose life was guided by compassion and moral clarity. World leaders and ordinary citizens alike have mourned his loss, reflecting on his enduring impact on the world.

Carter's legacy is a testament to the power of service and the impact one individual can have on the lives of millions. His memory will continue to inspire future generations to strive for a more just and compassionate world.


Labels:

Comments

Post a Comment